Job Opportunities

Guest Service Representative

Posted: 06/09/2020

Seasonal minimum wage position responsible for conducting birthday parties and providing customer service at the Box Office. 


Job Title: Guest Services Representative Last Date Modified: June 2020
Exempt/Non-exempt: Non-Exempt Full Time / Part Time / Seasonal:  Seasonal
Schedule: Weekdays, Weekends, Holidays Minimum Hours: 16 hrs, $13 per hr.
Organization: Guest Services Department Supervisor Title: Guest Services Manager
This seasonal minimum wage position is responsible for conducting birthday parties and providing customer service at the Box Office. Duties may include but are not limited to:
Job Duties:
  • Conduct and lead birthday parties.
  • Perform storytelling and provide face painting.
  • Dress up and perform for birthday parties.
  • Instruct children in various activities including arts and crafts, games, dramatics, music, animal and gardening presentations.
  • Assist with weekend and evening large-scale events.
  • Assist with crowd control and attend off-site promotional events.
  • Clean and maintain grounds.
  • Cash handling and sell retail merchandise at the retail cart.
  • Establish and maintain effective relationships with other employees and managers.
  • Interact with the public.
Job Skill Requirements:
  • Minimum of 1 year work experience involving customer services and public services with children.
  • Strong initiative to lead and have an outgoing personality.
  • Ability to perform in front of a large crowd and handle customer service issues.
  • Work with a minimum of supervision in a fast pace environment.
  • Understand and follow written and oral instructions and communicate clearly verbally and in writing.
  • Previous cash register and cash handling experience.
Job Skills Desired:
  • Theater, parks and recreation or child development background preferred.
Education / Certifications:
  • High School graduation or GED preferred.
Job Abilities:
  • Must be able to lift 25lbs and to sit or stand for several hours at a time.
  • Must be at least 18 years old at time of hire.
  • Must be able to work weekends, holidays and occasional night events.
  • Able to work around and in close contact with animals daily.
Please send cover letter and resume to Guest Service Manager, Zang Her
No phone calls please.